Reviews

Reviews

Click here to submit a review…

Go see Ashley! She’s very knowledgeable and helpful! After shopping the web for the same product I wound up buying from Fantastic Floors, I couldn’t beat the price! Or the service!!! I’ll send everyone I can their way!!!

Allen Eastman

After researching flooring for what seems like a little over two years on the best flooring for a patient with respiratory issues. Mazz and Ashley at Fantastic Floors in Cedar Park Tx are so amazing, they are a great team who took the time to take care of our flooring needs during a busy time in our lives such as a double lung transplant journey. Mazz took time after to come personally to the house to get correct measurements and both Ashley and Mazz helped us with the best possible prices for flooring a lung patient to have the best flooring in order to meet with the transplant team specifications. Ashley and Mazz helped us with their knowledge and experience in flooring and they also worked well with our busy schedule and unexpected things that happen in Transplant world
Mazz and Ashley knew what flooring is safe for a lung transplant patient to achieve best outcomes in the house.

We highly recommend them. they are awesome people and honest folks who go the extra mile to make sure everything is done well !!

Carol Garza

My husband and I are very happy with our new floors.  It’s been a few months now since we had Fantastic Floors replace carpet & tile in our house with luxury vinyl plank (LVP).  We went with LVP because of the low maintenance compared to other flooring options.  And, we enjoyed the look and feel of LVP.

Customer service – Mazz & Ashley played a great part in helping us decide on our new floors.  It took us a couple months to decide, and they remained patient with us to ensure we were happy with our decision.  They weren’t pushy, which I appreciated because I don’t want to feel rushed into something that I would have to live with everyday.  I felt comfortable working with them.

Pricing – I thought the pricing was fair.  Mazz was mindful of our budget.  He went through the cost of the project with us before we signed a contract.

Again, we’ve been living with our new floors for a few months now and we’re enjoying it.  We’ve received many compliments.  The only “con” I could think of would be from the white risers we got for our stairs.  They were left dirty after the work was completed.  Black smudges & I think, pencil marks on our white risers do not look nice.  I didn’t catch it until just after the final walk through.

I would recommend Fantastic Floors for your flooring needs!

Kristina N.

Fantastic Floors of Cedar Park won our business and gratitude.  They have a great sample selection from a wide range of manufacturers.  Manager Mazz Rasheed personally assisted us with ideas, advice, and choices.  Our order was filled exactly as we hoped.
It was a pleasure working with them.

Bob A.

If you’re looking for flooring, there are a ton of options out there. I know because I think I looked at them all! From my experience, here are some reasons to choose Fantastic Floors.

  1. You want a great price. As I searched through several shops in Cedar Park, Georgetown, and north Austin, trying to find the perfect vinyl plank flooring, I found Fantastic Floors to have very competitive pricing on all the flooring I was interested in.
  2. You want someone to take their time with you. Ashley and Mazz were amazing to work with because they gave me tons of options. I went in with a specific look in mind, and I hadn’t found it ANYWHERE else. Seriously, warm, light colored vinyl shouldn’t be such a unicorn. Ashley happily helped me search the store several times over a period of 2 months, pulled out options for me, talked with me about my vision for the space on multiple occasions, let me take samples from the store to view at my house, and never seemed bothered when I came back saying, “This all was too gray in my house lighting, let’s start over.” This lady put in the work!
  3. You want someone who is honest. I had a LOT of questions. Usually Ashley had the answers, but when she didn’t, she went and did the research and got back to me. That meant a ton to me! Several other places I shopped at would give me pat answers to my VERY specific questions, and I just had that feeling you get when someone is glossing over your questions for the sake of the sale. Ashley never did that! If she felt like a floor wasn’t a good fit for me, she would tell me and tell me why.
  4. You want someone to work within your budget and not upsell you. Once I finally picked a floor, Ashley and Mazz were great about giving me  options to bring down the price. My husband is very handy and at first we were going to install the floors ourselves. This team gave us a great price on just the materials. After our purchase of the floors and before our scheduled pickup, we changed our minds about doing it ourself and asked for an installation quote. Ashley provided me a quick quote, and within 3 days of agreeing to the installation price, we had the installer at our door with our materials ready to install. Considering we had 1400 sq ft to install, this was really impressive. Not only did they have a fast turnaround time and were flexible with the changes, but Ashley was genuinely happy for me, knowing how the installation was going to be such a blessing in the midst of our current situation. There wasn’t an ounce of self-serving in her attitude. Knowing that my husband is handy, she gave us options of still doing certain elements ourselves and removed them from the installation price; specifically the quarter-round trim and the toilet installation in the guest bath.

Overall, I’m really happy with my experience and so EXTREMELY in love with my floors. They ended up being exactly what I envisioned for my home, so all the time and effort was worth it!

Laura M.

We had a wonderful experience with Fantastic Floors. We were replacing about 1500 square-feet of flooring in our house with a wood-look tile. Ashley spent plenty of time exploring samples with us and helping us pick the perfect color and kept us under budget! We also found a beautiful patterned tile for our patio. We quoted several tile places and Fantastic Floors was by far the most helpful and budget friendly for the look we wanted. They also were able to return the leftover boxes we had (we overordered) with no hassle. Thank you all so much!

Holland E.

Ashley and Mazz we’re great at helping me pick out the vinyl plank flooring that would best match my existing cabinets and blacksplash.  They we’re very considerate about my budget and didn’t try to upsell.  The quality tile I ordered was ordered and installed promptly. Installers arrived on time and worked efficiently and professionally   great results at a price substantially cheaper than other places I’d priced

Cheryl C.

Mazz and his team are AMAZING. They have the perfect combination of terrific customer service and fair pricing that made my job of replacing carpet with wood very easy. I have used them for several projects and they never disappoint. I’m always happy to refer friends and family as I know they will be well taken care of. These guys are THE BEST!!

G T.

I came to Fantastic Floors based on their Yelp reviews, and it sure was the right choice! Not only is Ashley a joy to be around, but she was very honest with her prices. She worked with me on the cheapest, and best route to put down vinyl in the upstairs portion of my house. I was so happy that I came here! I can’t wait to see the final product:) I’ll be having them do my downstairs next!

Galen S.

If there was such a thing as white glove service for redoing floors, then Mazz is it. He helped us every step of the way, and even though we thought we knew what flooring color we wanted, he gave us great advice which I’m now really glad we took. He came to the rescue when our scheduled contractor was a no-show, and found us a new person to work with. He measured and sourced and ordered materials, and pretty much coordinated everything for us. Our house looks like a millions bucks!

Kat V.

After getting a REALLY high bid from another contractor I started thinking maybe I would hold off on redoing my bottom floor but then decided to stop into this place.  I’m glad I did.  The process with Ashley was fun, friendly and never pushy.  She steered me toward the best deal they had and I found something I loved.  Now that it is done I love my floors and they made the whole process go smoothly.  I’ve already recommended one of my neighbors go to them and she has!

Chris B.

Mazz gives you the best prices. He’s super friendly and his team did an outstanding job with my floors. The workers were very professional and did their best to work on my house in sections so that my family could still function. It’s been a few months now and everything has held up great. Thanks again Fantastic Floors. I’ll be sure to contact you for my next few flooring projects.

Chris E.

Fantastic Floors has been such a pleasure to work with. Ashley and Maz are great and know their stuff. Very helpful and even got the work scheduled to be completed by the holidays. The installers were professional and very helpful as well. I would definitely recommend these guys to anybody wanting to support a local bussiness and get quality work at a good price.

Megan B.

Thank you Mazz and Ashley!!! Very friendly and accommodating to our needs. They helped us select beautiful flooring for our home. Ashley got many samples for us (some of it from other stores) and was willing to do whatever it took to take care of us. Ask for her when you go in. We did a big project and the end result was fantastic. The biggest thing is, my wife is HAPPY

Rosanne W.

Will absolutely will use Fantastic Floors again when we change the carpet in the two kids bedrooms. Fantastic Floors replaced 1,300 sq feet in our home after a dishwasher leaked. Fantastic Floors were professional, timely, and did a GREAT job on the install. The cost was the best we could find in the Cedar Park area.

Luis O.

Just wanted to say that I worked with Ashley and Mazz @ Fantastic Floors and they were great! My wife and I had so many questions and concerns about flooring and choices. Both were so patient and helpful. They gave us great suggestions and recommendations. They were never pushy about trying to make a sale and were genuinely concerned about our needs, budget and how we felt about what we were trying to accomplish. I was fortunate enough to be in the store when the flooring Rep was in the store and was able to ask him many questions. WOW, when does that ever happen!!! We were very pleased with the price and would recommend them any time! John & Sherrie G.

John G.

Extremely happy with the flooring and service we received from Fantastic Floors.
Kevin and Ashley were great to deal with and we never felt pressured throughout the process. They were unbelievably responsive, helpful and patient throughout the job. Very knowledgeable and professional. I had many questions along the way and Kevin was always available. We considered going with a big box store, but so glad we didn’t. We got a better product and better customer service at a competitive price. Their contractors were professional, showed up as expected and did a great job.

I tend to expect a lot from local shops and vendors and am frequently disappointed with the level of customer service received, this was NOT the case with Kevin and Fantastic Floors. Have recommended them to friends and family and will absolutely consider them in the future.

John Reich

Fantastic Floors went beyond my expectations! I brought/installed hardwood floors for the bedrooms in our newly build home. Mazz and his team are very professional and knowledgeable. They went after business hours and meet my busy schedules to get it done as promised. Will do business with them on my next project. Check them out, you won’t regret it!

hoa pham

I am so pleased and delighted with my beautiful new floors. Ashley and her team brought samples to my home so we could see them in the natural lighting. We immediately knew which sample would work the best and then we were very happy with the fair price we were quoted. The new floors brightened up our whole house.

I highly recommend fantastic floors for all your flooring needs.

Alisa StJohn

From start to finish it was a pleasure to work with Ashley and Mazz. They really take time to know what your likes and dislikes are and don’t try to sell you something out of your budget!

Because our house was being built I had some time to shop around and after visiting the other local stores I felt that Fantastic Floors had good prices and also gave great attention to our needs. We are enjoying our new flooring, both the carpet and vinyl planks. I still like to stop by and say hi to them when I am in the area because we have also become friends too!

Vicki Morgan

Mazz Rasheed is very knowledgeable with the product and very friendly. He gave us lot of options and suggestions when i comes to wood floors and tiles. I would highly come back and recommend fantastic floors to my family and friends.

Ramses Manuel

Getting our new vinyl flooring from Fantastic Floors was the best experience I’ve ever had with a remodeling project. Ashley and Mazz went above and beyond to make sure our project was done right, and Jesus and his crew worked fast and did an outstanding job. At one point they uncovered water damage from a leaking dishwasher. The very next day Ashley had a team at our house replacing the damaged drywall and wood, while Jesus’ team worked around them and stayed on schedule. I cannot recommend this company enough.

John Hamilton

I have to say I love how my floors look. It’s beautiful and looks so much better than I had imagined. Mazz was a great help in finding floors that worked for me and made this process fairly easy. The installation crew did a good job putting in the floors. They even fixed part of a baseboard that had been broken during the installation process. The floors came out so beautiful and I am very happy. I would definitely go back to Fantastic Floors for any future projects. Thank you!

Kim B.

My wife and I went to Fantastic Floors after getting quotes from 4 other flooring companies. When we walked in on a Saturday afternoon Kevin greeted us. He and the owner took their time and went out of their way to help us identify the right flooring product to meet our needs. We were very nervous about getting just the right color and selecting a product that was durable and would look great. They brought the samples we were most interested in over and set up a miniature recreation of our home’s color scheme to help us pick the right product. They were very polite and respectful and there was never any pressure put on us. Kevin came out the next week to measure our home. He showed up on time, and was prompt and polite.

When we received the estimate it was fair. The price fell right in the middle of the five quotes we received. We delayed our decision for about a month and then eventually decided to go with Fantastic Floors because they were adamant about their great installation team and they promised that they would make sure that we would be happy with the final outcome of the project.

The installation team came out and Kevin was right…they were great. They were fast and thorough. They did quality work, going the extra mile to get the job done right. They cleaned the job site as much as they could when they left each night in order to minimize the disruption on my family. When they installed the flooring they were careful and thoughtful, mixing and matching the pieces to ensure that the floor did not have a repeating pattern. My lone complaint with them was the baseboards. I paid extra to have new baseboards installed because my wife and I do not like the shoe molding that is put down if you don’t do new baseboards. The baseboard work left a little to be desired. It was not bad, but also not great. I would give the installation team an A+ for the flooring installation, an A+ for their contentiousness and they way they respected my home, and a B for the baseboards.

Once the installation team left I had one outstanding issue with the job. I called Kevin and after each of us made our case about who was responsible, Kevin and the owner worked with us to find a solution. The final work is being completed as I write this. All in all we spent over $10K on our project. It was expensive, but the floors are beautiful. I’d rate the outcome of the project a 9/10 and the overall experience 8/10. I went with 5 stars out of respect to Fantastic Floors for their professionalism and their effort to work with us. We would consider them again in the future.

Cory Wilburn

We recently got floors and tile work done through fantastic floors.It was really a pleasure to work with Ashely and Mazz. They were so helpful and friendly through out the entire process and gave us great suggestions. Ashely is a joy to be around, she was so patient and helped me pick the right combination of tile, back splash and also paint for my house.Installation crew was very professional and did a fantastic job, they arrived right on time and finished the job as per the schedule.I am really glad me and my husband picked fantastic floors for our home improvement project and I would highly recommend them for tile and floor install after all, they do a fantastic job!!!

Himabindu Iyyapu

Got two bathrooms redone, including installing a heating element in the master bedroom. Had some hiccups as can happen with these kind of projects, but they were handled well and professionally by all involved.

Geoff Wallner

Fantastic Floors re did the floors in our home. Everyone, especially Mazz, were very friendly and knowledgeable. They were very patient, and worked diligently in helping us choose the right flooring. We are very happy with the outcome.

Frank Sanchez

Ashley found the perfect match to our existing wood floors and replaced carpet on our stairs and entire 2nd floor on budget and on schedule. In fact they beat the schedule by an entire day! Very nice and professional crew. I recommend FF to anyone.

Brandon Jacobs

Although my job had a few quirks in the beginning it turned out beautiful. Love my floors. I have had so many compliments. Ashley Jacobs took care of my job. She picked the perfect flooring to compliment my home. My installer and his team kept the job clean at all times. After a little mix up with my trim it was settled professionally and installed beyond perfect. If I could post a picture with this review you would fall in love. Thanks so much to the team at Fantastic Floors. Don’t shop everywhere just to be letdown go straight to the best without the headache of floor shopping. Although you think every floor store has the same materials that’s not true. Customer service is the added value at Fantastic Floors.

Renee Shoemaker

It is a fantastic business where the owner does not push you to buy something. He is very patient, allows you to take as many samples as you want and then works with you on the pricing and installation dates. The installation team is very good too. We had a lot of furniture and they moved it without any fuss and installed the flooring well. It took a day more than expected but the quality of the work was undeniable. Overall I was very impressed with the professionalism and quality of the business.

Karthik Byreddy

Mazz and Ashley were wonderful to work with. Mazz was very helpful with picking out the hardwood flooring that would suit our home best. He also provided recommendations for areas we had not considered previously. Ashley also provided insightful information to help protect and care for our flooring after the installation. The install team led by Jesus also did an excellent job. The prices were very fair for both the materials and installation labor. Our job was pretty large as most of the first floor had carpet removed and hardwood installed. They also did our staircase, replacing carpet on the stairs. We look forward to doing more business with Fantastic Floors in the future and highly recommend them.

Tracey Mcconkey

Mazz and everyone else there were very helpful in choosing the right stuff, job turned out way better than expected, no hitches or hiccups, can’t ask for more……

ken kille

Mazz and Ashley were very helpful during our construction process. Fantastic floors was very helpful. I recomend them highly. The best service we could every get. They walked us through the whole process from start to finish.

Maxwell Nyamolo

Ashley I have to say was a guardian angel for me and went above and beyond to help me find a way to get my existing carpet installed quickly after I had a pipe leak needing carpet with pad torn out of my master bedroom to dry. I had been turned away by every store including the one I bought the carpet from 1.5 years prior. no handy man wanted the small job and I was in tears about to try and install my carpet myself. David her installer also went above and beyond to rush out after he heard my dilemma. Within an hour of calling me he was at my house and the carpet done in 1 hour on his spare time. This company is a blessing and I will never forget it. They will always get my business in the future and recommend to everybody I know including on FB. Not just a good business but caring and loving people. Recommend them highly.

Lori Thieme

Great place to shop for floors. Mazz and Ashley were extremely nice and helpful. We replaced floors in three bedrooms–two with hardwood flooring. Everything we were told was done perfectly and on schedule. The price was great for our budget and the floors look awesome! I would definitely recommend that you check out Fantastic Floors before purchasing anywhere else. Installation was right on time and followup by owner was greatly appreciated. These folks know they’re there flooring business and they will work with you.

Max Garza

I can’t say enough good things about Fantastic Floors. Ashley and Maz are simply amazing! Ashley was so patient with me and kept looking for tile after tile when I just couldn’t find the right one. They are very knowledgable and listen to what you are looking for. And they always found me the best price. Look no further Fantastic Floors should be your flooring source hands down!

Cathy Jacobson

We installed Hardwood floors from this shop. Mazz really provided all the details and till the finish everything went smooth. Installation was on time and the quality of the product and labor was excellent.

Jay Kan

Great place to shop for floors. The owners were extremely nice and helpful. We replaced floors in three bedrooms–two with carpet and one with laminate. Everything we were told was done perfectly and on schedule. The price was great for our budget and the floors look awesome! I would definitely recommend that you check out Fantastic Floors before purchasing anywhere else. Installation was right on time and followup by owner was greatly appreciated.

Helen Morris

There is not enough words how fantastic is Fantastic Floor and I would highly recommend them.Products selection is fantastic .The assistance from Mazz and Ashly helped me so much to understand products , helping to chose perfect products , process of installation . Their install crews are stellar, professional, competent and polite. This company is top notch and they deserve all 5 stars

Alma Simmons

Folks let me tell you… Ashley was one of the sweetest most helpful people I’ve met since moving to Texas! She went out of her way to help me with my carpet needs and the price was fantastic! Call her she will make your buying experience stress free!!

Meriam Tummons

At first, we went to Fantastic Floors to just buy the materials for installing 700 sq ft of wood flooring. Their prices were surprising low. After getting those prices squared away, I inquired about the price to get everything installed. Mazz said it could get installed in 2 days, possibly 1. We decided to save my back (and time) from the agony of installation and are very happy we went that route! He was right, the floors were installed in 1 day, with an hour on day 2 to do some t-molding.

Reid Lee

Top notch professional team. We practically looked atleast a dozen stores, before we met Mazz and his team. Not only he went out of his way to full fill our long list of samples from far away sources, he was patient enough to explain to us pro and cons of every choice we made.

It helped us immensly in picking the right product /color. Mazz did provide us with a good discount over his advertised price to help us with project, it was much appreciated :). Last but not the least there installers Franco and team was very prompt and dedicated individuals. Job was done well ahead of schedule. We are super happy with the outcome. I dont think there is a better place in Metro Austin area for flooring needs. They are our flooring company for future projects.

Thanks again Mr Mazz..

Hari Rajan

I cant say enough good things about Fantastic Floors! But let me start with their price, selection and service were totally outstanding. My installation is perfect & it was fast. The sales associate, Ashley was a delight to work with, she was eager to send home samples, update quotes, and schedule install that worked for my schedule. This company treated me like a part of their family, helped me select a flooring product that worked for my budget and family lifestyle. If I knew they did tile work for kitchen/bathroom, etc, I would have come to them for my kitchen remodel-they have a really amazing selection of tile, things you dont see at the big box stores.

Overall, Fantastic Floors get a solid 5 star review from me.

misty baker

When I first came into Fantastic Floors I did not know what style or materials I wanted, I just knew I wanted to redo my flooring because it was terribly old-fashioned. Mazz and Ashley gave me great suggestions and ideas; they were patient and never pushy while helping me decide on the best look and function for my lifestyle and needs, and especially my budget! I would recommend anyone looking to get new floors, you should definitely go see these guys at Fantastic Floors. I felt like they really cared about what I wanted and worked with me to find my perfect flooring…. and now I couldn’t be happier with my beautiful new floors!!

Mustafa Altay

Ashley at Fantastic Floors was great. Installer Franco was great. The price was great. Fantastic Floors exceeded our expectations. They replaced 1,300 sq feet of floors ruined by a dishwasher that leaked. Do yourself a favor and go see Ashley at Fantastic Floors.

Luis Ovalle

As a customer, we have never experience such excellent customer service until we worked with this team specially Mazz!!!! He is awesome in all aspect of this type of business. He gave as great suggestions and GREAT DEAL! I cannot thank him enough for all the things and time that he gave us in choosing our flooring! His crew are awesome! I cannot complain, he has the best crew, very trust worthy and honest! They don’t take advantage and they work great… not sloppy and careless! I would totally recommend Fantastic Flooring to anyone who needs there services. The time of work they have done is on time!!! This people shows genuine care! They took pride of there work and tells us all the best option for our needs! My husband and my kids are so happy with how it came out. It is beautiful! I will be sending better pictures after we clean the house. AGAIN, I RECOMMEND FANTASTIC FLOORING 100%! Thank you so much Mazz for everything!

Charilette Manuel

If there was such a thing as white glove service for redoing floors, then Mazz is it. He helped us every step of the way, and even though we thought we knew what flooring color we wanted, he gave us great advice which I’m now really glad we took. He came to the rescue when our scheduled contractor was a no-show, and found us a new person to work with. He measured and sourced and ordered materials, and pretty much coordinated everything for us. Our house looks like a millions bucks!

Lisa Blanda

Fantastic Floors did a Fantastic job for my mother. She replaced all the carpet in her house with vinyl and it looks amazing. Mazz and Ashley were very knowledgeable and helpful when it came to choosing the right floors. Mazz was very accomodating to our schedule and his contractors did a great job and finished it in 3 days. My mom and I are VERY happy with the results. I hignly recommend Fantastic Floors!

Claudia Abullarade

Can’t find a better product at a better price, that’s for sure.

Mark

Great selection and price! Mazz and Ashley were extremely helpful in selecting and ordering our flooring. Mazz even took time out during his vacation to track our order and make sure it was delivered on time.

Sarat Krishnan

Fantastic Floors is appropriately named: our hardwood and ceramic floors are . . . well, fantastic. That’s just what you hope for, but beyond that, everyone we dealt with at FF was helpful, friendly, and knowledgeable. Mazz and Ashley in the showroom apparently know everything there is to know about flooring. Mazz was helpful from a design perspective, helping us to see what colors and layouts would work best, and also worked with us on scheduling of the work and our payments. Sergio, Eduardo, Michael, and Orlando are real pros and did their work efficiently and with good cheer, even with an old retired guy (me) moving boxes into the garage and checking in on the project. Fantastic Floors is an excellent choice for your next flooring project.

Michael Long

Mazz was very helpful and made sure the price and quality met my budget. Sergio the installer was efficient, kind, and courteous.
I am superior pleased with my floors.

Natasha Canlas

Mazz was very responsive to our project. New laminate and carpeting for the stairway. Professional, clean installation – no hassle!

Gregory Miller